By Chet Cromer on
5/19/2011 3:33 PM
Wow. CRM. Choosing how we're going to go about managing customer relationships never sounded so painful as today. I know the features we want to use, the benefits we want to enjoy, and the goals we want to achieve. So now, instead of having too many
options to choose between, I'm left with a feeling that there's nothing
out there quite like I want. And that may be true. So, do we reinvent our own version of the wheel, and if so, do we do with the intent to reproduce it, or just go bare minimum for our own value? Hard to say... but we're walking the road, and getting some help while doing so.